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If you have enrolled in a class or intensive and you are no longer able to attend, students have to send us a cancellation in writing. Refunds are not given if the class/intensive is less than 13 days from starting. Once we receive your email, we will refund your money with a $35 cancellation fee subtracted from your original payment and placed back on the original card you paid with within 3-5 business days. Some classes and workshops require a non-refundable deposit in advance. Those classes and workshops will indicate that requirement on this website where the event is advertised. Between COVID-19 and the ever-changing nature of our industry, we want to be as flexible and accommodating as possible. If you book something and can’t make it to class, we’re thrilled for you! In order to keep our doors open and continue providing affordable training and resources to our community, we hope you understand that we cannot budge on our refund/cancellation policies. Thank you for understanding and continuing to support us. We appreciate you.

If you can’t be on time, be early. It is not only expected to be in class on time, it is mandatory. Latecomers disrupt not only the instructors of the class but also those that have paid for their time to be there. Repeated tardiness will result in the student being asked to either arrive on time from then on, or not at all, and no refund or credit will be given.

Payments for classes are due upon booking to save a slot in the class. Since classes are small and seating is limited, we cannot provide payment plans. If you would rather pay by check, please contact us for more information. There is a $25 service charge on all returned checks. Some classes and workshops require a non-refundable deposit in advance. Those classes and workshops will indicate that requirement on the website where the event is advertised.

Instructors at The Forge are empowered to make decisions about students they feel are behaving counter-productive to that environment, or exhibiting conduct unbecoming of a student. Any instructor can have any disruptive student removed from class at their discretion, with or without prior warning. In the case of such removal, no refunds or credits will be given. Any student caught exhibiting violent or threatening behavior toward staff or fellow students will be immediately suspended from all classes and will not be allowed to return. There will be no refund or credits given. Any student caught using, in possession of, or dispensing alcohol or illegal drugs on the premises or leading up to or during a class or workshop will be immediately suspended from all classes and will not be allowed to return. There will be no refund or credits given.

If you have booked a service but need to move it, we're happy to accommodate that change within 5 business days of your original booking. Past that window, we can no longer reschedule. Within 24 hours of your service appointment, if you need to cancel, we can no longer refund your payment. If you need to cancel outside of the 24 hour window and would not like to reschedule within 5 business days, we can offer a credit towards a future class or service. Between COVID-19 and the ever-changing nature of our industry, we want to be as flexible and accommodating as possible. If you book something, we’re thrilled for you! In order to keep our doors open and continue providing affordable training and resources to our community, we hope you understand that we cannot budge on our refund/cancellation policies. Thank you for understanding and continuing to support us. We appreciate you.

Since instructors at The Forge are all working professionals in their field, there are times when an instructor may be called out of town or onto set with short notice to…well…work. In that event, we will postpone class and notify all students by email. Don't worry, your class will just extend by a week. You're not losing a class.

The short answer is no, buying a class is like buying a movie ticket, we can't resell your ticket. But, please check our policy section for more information on transfers.

We want you to wear whatever you are most comfortable in. But, clothes are required, yes!

We offer the option to audit all classes at 50% of the class value. All lectures will be recorded and sent to audit participants. Acting participation is not included in this fee.

We often offer discounts to students who take more than one class and send out flash sales on social media. To stay up to date, subscribe to our newsletter at the bottom of the page. We do offer internships from time to time! Get in touch with us to learn more.

We cannot make suggestions for representation, nor can we guarantee work for you after you've taken a class. We will give you the tools to be able to work, but you've got to hustle to get those jobs yourself.

Unfortunately, we cannot afford to process refunds or shift your enrollment to a new class at no cost. We are always available to discuss which class you belong in prior to booking, if you're not totally sure, and we highly recommend you begin with the lower tiers.

When life happens and you have to miss a class, just let us know! We can honor one makeup class in the next session of your course. We cannot go beyond one class due to the size of our classes and studio.